Frequently Asked Questions

If you obtained the device legally or have permission from the previous owner, then it's legal to bypass iCloud Activation Lock with third-party tools. FonesGo iPhone Unlocker is one of the legal iCloud unlocking services you can rely on.

With the free trial version, you can check whether your device is supported or not. If your device is supported by the program, then you can buy a license code to unlock your device.

Yes, removing screen passcode from your iOS device will erase all the data on it.

It' common that the progress bar will remain at the same point for some time. Please ensure that your device is connected to the computer and wait for the process to be completed patiently. If the progress bar doesn't move on for more than 30 minutes, please close the program, check your network and try again later. You can also send an email to [email protected]. Our technical team will help you solve the problem.

1. Please make sure that you have installed the latest version of iTunes on your computer.
2. Please make sure that there is enough storage space on your computer.
3. Please make sure that your network connection is stable.
4. Try to connect your iOS device to the computer with a different USB port.
5. Restart your iOS device and try again.
If you still fail to remove passcode from your device, you can send an email to [email protected]

The iCloud Activation Lock removal process is very complicated. If you fail to remove iCloud lock with FonesGo iPhone Unlocker, please read the notification on the program interface and try again. You can also send an email to [email protected] for help.

After bypassing the iCloud lock on iPhone 8, please do not set a screen passcode. Otherwise, your iPhone 8 will restart and be locked again. This will only happen on iPhone 8. However, you can use FonesGo iPhone Unlocker to unlock your device again.

If you find the "Start" button is greyed out on Checkra1n interface, please click on the "Options" button and select "Allow untested iOS/iPadOS/tvOS versions" and "Skip A11 BPR check" in the next screen.

If you failed to bypass MDM lock, please make sure your iOS version is 10.0 or later, and Find My iPhone feature is disabled. Then go to the MDM login screen and try again.

It's highly recommended not to reset your iOS device to factory resettings or update iOS version after bypassing MDM lock. Otherwise, there is a possibility that your iOS device will be locked again.

1. For most computers, you can enter the Boot menu by pressing F12. If it doesn't works for you, please check your computer brand to find the correct boot key.
2. If your computer is in secure boot mode, you won't be able to select your USB flash disk as the boot driver. You need to disable the secure boot feature first.